Question 1

Is Subcidys GST compliant?

Accepted Answer

Yes, Subcidys is fully GST compliant for Indian businesses. All invoicing and reports are designed specifically for Indian GST workflows, automatically generating GSTR-1, GSTR-3B, and other required returns.

Question 2

Can I use it on mobile?

Accepted Answer

Absolutely. Subcidys is built mobile-first with fully responsive web access across all devices. The interface automatically adapts to phone, tablet, and desktop screens.

Question 3

What if I have multiple stores?

Accepted Answer

Multi-store management is fully supported in our Growth and Enterprise plans. Manage unified inventory across all locations and centralized reporting from a single dashboard.

Question 4

Is there a free trial available?

Accepted Answer

Yes! You can start a complete 30-day free trial instantly using just your email address. No credit card is required to explore all professional features.

Question 5

Can I switch plans later?

Accepted Answer

You can upgrade or downgrade your plan at any time. If you upgrade, the new features are available instantly. If you downgrade, the changes will take effect at the start of your next billing cycle.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, UPI, and net banking through our secure payment gateway partners.

Question 7

Do you offer discounts for annual billing?

Accepted Answer

Yes, we offer up to a 20% discount when you choose an annual billing cycle compared to month-to-month payments.

Question 8

What happens to my data if I cancel?

Accepted Answer

If you cancel, you will have 30 days to export your data in CSV or Excel format. After that, your data is securely deleted in accordance with our data retention policy.

Question 9

Can I migrate my existing data?

Accepted Answer

Yes, we provide complete migration support. Our team will guide you through importing data from spreadsheets or existing POS systems to ensure continuous operation.

Question 10

How does the AI Credit Score work?

Accepted Answer

Our proprietary AI analyzes your transaction history, inventory turnover, and GST filing consistency to generate a real-time business health score that banks use for lending decisions.

Question 11

Is my data secure?

Accepted Answer

Your data security is our top priority. Subcidys uses enterprise-grade AES-256 encryption for all data at rest and in transit, with regular automated backups stored in multiple geographic regions.

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